VIDIZMO Service Specifications

VIDIZMO Shared Cloud products use Microsoft Azure Cloud and Azure Media Services to offer highly scalable Cloud service. VIDIZMO products support all leading video streaming formats and require minimum system specifications for both viewers and various administrative roles to ensure a smooth user experience.

Since VIDIZMO also runs in Customer’s Microsoft Azure, any other Cloud or On-Premises, therefore following service specifications may vary for each installation based on choice of technologies.

Operating Systems

All operating systems running IE, Firefox, Chrome browsers including Windows, MAC, Unix, Linux, iOS, Android, Windows Phone, BlackBerry are supported

Browser Compatibility

All browsers that either support HTML5 , latest Flash.

HTML5 Playback

  • Microsoft Internet Explorer 11 or above
  • Microsoft Edge 13.11099 or above
  • Mozilla Firefox 39.0 or above
  • Google Chrome 51.0.2704 or above
  • Safari 9 or above
  • All mobile browsers supporting HTML5 video tag and H264 (MPEG-4 AVC)

Flash Playback – All browsers with latest Flash plug-in support Apple HLS

Multicast Broadcast Playback

  • Requires Windows Media Player

Bandwidth, Network, Content Caching and Multicast

Network connectivity with 500+ Kbps per viewer is recommended at a minimum to stream video without buffering. Check your network speed and firewalls if you are facing difficulty in signing in, viewing  or uploading files. Users in a slow or congested network environment may experience problems during playback. If the problem persists, please ask your Business /Enterprise IT to work with VIDIZMO Team for content caching , acceleration solution specific to your business needs. VIDIZMO  Professional services team can work with your IT Team to install and configure VIDIZMO Edge Caching Software or Multicast streaming servers at various locations inside your firewall to reduce bandwidth congestion within you company’s internal network.  VIDIZMO products uses industry’s leading public and enterprise content delivery networks (CDN) such as Microsoft Azure (Cloud), Azure Media Services, Limelight, Akamai, CISCO ACNS, CISCO WAAS, P2P Software CDN and content caching hardware such as Blue Coat &  Riverbed  to overcome network congestions and bottlenecks commonly faced by today’s medium to large businesses.

Screen Resolution

VIDIZMO is best suited for screen resolutions of 1024 x 768 or higher.

Requirements for VIDIZMO Publisher

VIDIZMO Publisher Software installs on your desktop and allows you to upload content directly from your desktop without logging into the video portal. VIDZIMO Publisher also allows you to configure watch folders for automatic uploading of content such as Microsoft Skype or GoToMeeting Recordings.

  • Windows / MAC running VIDIZMO Publisher App
  • Core 2 Duo 1.8GHz CPU, 2G RAM recommended
  • 100 GB hard drive (depends on content to upload)
  • Internet Access for Streaming/Publishing

Live Video Streaming

VIDIZMO supports RTMP, HLS, Windows Media, Microsoft Smooth Streaming for Live Streaming. This allows a live stream to be viewable on all devices and varying bandwidth conditions. VIDIZMO uses Windows Media for Multicast broadcasting.

A User requires Windows/MAC Computer or an Encoding Hardware to capture, encode and push live video stream in the Cloud.  Please see below for details about computer or encoding hardware requirement:

Windows / MAC Installed with:

  • Dual core 2.0GHz CPU, 2G RAM recommended for single Standard Definition (480p) streaming at 1Mbps (higher performance CPU supports higher frame rates and resolutions)
  • Internal Webcam or External Camera
  • Optional External Video Input Device
  • Optional External VGA Input Device
  • Optional Cellular Modem for cellular wireless
  • Internet Access for Streaming/Publishing with required bandwidth to push video stream
  • Video Capture & Encoding Software such as Telestream Wirecast (Windows/MAC) with ability to push stream for at least one or more of following formats: RTMP, HLS, Windows Media, Microsoft Smooth Streaming

Encoder Hardware such as:

  • Digital Rapids
  • Cisco
  • Winnov
  • VBrick
  • Tricaster
  • Any hardware with required video input and ability to publish one or more of following formats: RTMP, HLS, Windows Media, Microsoft Smooth Streaming

Please contact VIDIZMO helpdesk if you need assistance in first time setup  of your live streaming environment.

Supported File Formats

The following types of files are currently supported by all VIDIZMO Products.

Video

Generally we accept all video files (.mov, .mp4, .m4v, .m2v, .avi, .mpg, .flv, .wmv, .mkv, .webm, .ogv, .mxf, .asf, .vob, .mts). All uploaded videos are encoded into multiple pre-configured formats and resolutions to allow playback on various devices, browsers and bandwidth conditions. A Typical 1080p uploaded video will be encoded into 1080p, 720p, 480p, 360p, 240p in MPEG4, HLS , WebM and Microsoft Smooth Streaming formats to ensure playback on all devices, browsers in all bandwidth conditions. Following is a more detailed chart of video formats accepted by various VIDIZMO Products.

ExtensionContainerRecommended Video CodecsUnsupported Video Codecs
.mp4MPEG-4H264/AVC (all profiles)
.mov .qtApple QuickTimeH264/AVC, Apple ProRes422 & HQ, Sony XDCAM, Sony DVCAM, HDV, Panasonic DVCPro, Apple DV (DV25), Apple PhotoJPEG, Sorenson, Avid DNxHD, Avid AVRApple Intermediate, Apple Animation
.flv .f4vAdobe FlashH264/AVC, Flix VP6, H263, SorensonSWF (vector animation files)
.wmv .asfWindows Media 9WMV3 (v9), WMV2 (v8), WMV1 (v7), GoToMeeting (G2M2, G2M3, G2M4)Microsoft Screen (MSS2), Microsoft Photo Story (WVP2)
.mpg .vob .m2v .mp2MPEG-2MPEG-2
.m4vApple iTunesH264/AVC
.aviA/V InterleaveXVID, DIVX, HDV, MiniDV (DV25), Techsmith Camtasia, Huffyuv, Fraps, Panasonic DVCProIndeo3 (IV30), MJPEG, Microsoft Video 1 (MS-CRAM)
.webmWebMGoogle VP8
.ogv .oggOggTheora, VP3, Dirac
.mxfMXFSony XDCAM, MPEG-2, MPEG-4, Panasonic DVCPro
.mtsAVCHDH264/AVC
.mkvMatroskaH264/AVC
.r3d .rmRed Raw VideoMJPEG 2000
.ram .rmRealVideo**UNSUPPORTED**Real G2 (RV20), Real 8 (RV30), Real 10 (RV40)
.flacNative FlacFree Lossless Audio Codec
.mj2Motion JPEG2000Motion JPEG 2000 Codec
Closed Captions
  • WebVT
  • SRT
  • Ttml
Image
  • JPEG
  • JPG
  • PNG
SCORM Content
  • Any SCORM 1.1, 1.2, 1.3, 2004 3rd Edition and 2004 4th Edition Compliant Content
  • Adobe Captivate
  • Articulate

The media Uniform Resource Identifier (URI) can specify an mms, rtsp, or ms-wmsp moniker. If the URI specifies the mms scheme, the Player attempts to stream the file first. If the file cannot be streamed, it downloads the file progressively. If the media URI specifies another scheme, such as http or https, the Player attempts a progressive download first. If that fails, the Player attempts to stream the file.

Documents
  • Microsoft Word files (*.doc, *.docx, *.rtf, *.txt, *.wri, *.log)
  • Microsoft Excel files (*.xls, *.xlsx, *.xlw, *.xlc)
  • Microsoft PowerPoint files (*.ppt, *.pptx, *.pps)
  • HTML files (*.htm, *.html, *.shtm, *.shtml, *.mht, *.mhtml)
  • Adobe PDF files (*.pdf)
  • PostScript files (*.ps)
  • AutoCAD files (*.dwg, *.dxf)
  • Any other printable documents

All of these documents are converted into a JPEG format after upload, which takes an average of 30-60 sec/page to convert.

Supported Video/Audio Protocols

  • http
  • https
  • ms-wmsp

The media Uniform Resource Identifier (URI) can specify an mms, rtsp, or ms-wmsp moniker. If the URI specifies the mms scheme, the Player attempts to stream the file first. If the file cannot be streamed, it downloads the file progressively. If the media URI specifies another scheme, such as http or https, the Player attempts a progressive download first. If that fails, the Player attempts to stream the file.

Handouts
  • Handouts are special files that author can associate with an interactive video presentation for viewers to download. VIDIZMO supports all the file formats when it comes to handouts. The author can attach files of any type, size, or format in this section.

Content Upload

For Trial Accounts

  • Total size of the files being uploaded in a batch cannot exceed 1 GB. For example, if user selects 4 files, 300 MB each, to be uploaded simultaneously, VIDIZMO will not allow the upload to proceed. However upload will proceed if user chooses 3 files of 300 MB in a batch.

For Paid Accounts

  • There’s no limit for users with paid accounts. To sign up or convert an existing trial account into paid account, please visit Pricing page