Case Study

Improving Healthcare Informatics through Interactive Communication

EHR Evolution with over 2 decades of experience in Healthcare Informatics and intimate knowledge of Healthcare industry provides smooth implementation and deployment of Electronic Health Record (EHR). The company’s interest lies in integration of EHR services with various practice management systems and third party vendors to provide end-to-end services to organizations in Healthcare industry.

Some of the professional services offered by them include EHR selection process, integrating practice management systems and other 3rd party applications and devices, workflow analysis and best practice recommendations, EHR security, system administration and end user training, customized training curriculum development , conversions and upgrades.

Some of the professional services offered by them include EHR selection process, integrating practice management systems and other 3rd party applications and devices, workflow analysis and best practice recommendations, EHR security, system administration and end user training, customized training curriculum development , conversions and upgrades.

Business Situation

EHR Evolution wanted to optimize the usability of Electronic Health Record, through interactive communication. Due to the complexity of Electronic Health Record software, Healthcare professionals are required to go through extensive training on the system before they can use it. Effective trainings were required to teach not only the functionality of EHR but also how it is used in both clinical and non-clinical settings.

The EHR Evolution team wanted to create an online training curriculum accessible to all users and decided to create a prototype for Rx renewal workflow. Creating a result-oriented training required dedicated resources, time allocation, and proper planning in order to achieve desired results.

Solution

The interactive video communication and training solution, VIDIZMO.COM provided EHR Evolution with an easy to use, affordable implementation to create, manage, and deliver rich media trainings. “It took us two hours to write the script and create the movie using Microsoft Expression Encoder and another two hours to practice and shoot the video. Within a few hours of practicing in VIDIZMO we had enough understanding of the basic functionality to create a Mashup video training.” says Vandana Toteja, Founding Partner, EHR Evolution Inc.

“The EHR Evolution team which consisted of 3 people created the Rx renewal training videos in a single weekend using a flip camera, a laptop, Microsoft Expression Encoder and the VIDIZMO interactive video presentation suite.”, explained Marcela Maamari, Founding Partner, EHR Evolution Inc. The video recordings were edited using VIDIZMO on-demand studio, the advanced editing options allowed EHR team to synchronize sounds and overlay voice over videos, captions were embedded to increase comprehension of the videos, and ability to tag content enabled quick search options within the video during training playback.

The unique blending capabilities of on-demand presenter enabled EHR Team to offer increased understanding by displaying systematic guide with videos using EHR screenshots in different viewing panes. The trainings were divided into different chapters for quick navigation and tracking within the presentation. In addition, with the use of Testing & Certification, EHR team embedded quizzes and survey forms in the trainings. The built-in form designer offered adaptive learning with branch-able quizzes and ensured complete understanding of the knowledge transferred, the branch-able quizzes enables jump to a specific portion within the training based on the viewer input and answer to the question.

Benefits

Ease of Use

VIDIZMO On-Demand Presenter provides easy to use interface to create interactive rich media trainings with requiring no extra efforts in understanding the software. EHR revolution team collected and managed all the rich media assets including recorded videos, PowerPoint slides, images, captions, branch-able quizzes, and sounds in the content browser, and with just few clicks and drag functionality they were able to easily synchronize and overlay content on the timeline as desired.

Professional Editing Tools

The advanced content editing options in the studio enabled even non-techie, with no video editing background to slice, overlay, and trim videos, sounds, images, and PowerPoint slides. The easy-to-use interface empowered EHR Revolution to quickly create and edit professional training videos in just few hours, with no upfront cost and hardware/software installation.

Rich Viewing Experience

VIDIZMO combines the power of videos, sounds, images, slides, hyperlinks and captions together to engage audience in online trainings like never before. While watching interactive trainings, users can search within trainings using keyword and can reach required part of the training with a single click, the milestone markers incorporated in trainings enable authors to track every action of the viewer; the hyperlinks provide quick access to the relevant information. Closed captions synced with videos and sounds allow compliance with 508 (c) standard, providing support for disable people in multiple languages.

Maximum Learning with no additional cost

EHR wanted to create and distribute training that can maximize the learning process outcomes while incurring no or minimum cost. With VIDIZMO, EHR was able to create and deploy a learning program for Healthcare industry specific to their needs for EHR trainings. The software plus services model (web based interface) alleviates them from deploying complex hardware architecture, increased resources, and time-by-time maintenance cost.

Products and services used

  • VIDIZMO Player
  • VIDIZMO Testing & Certification

For more Information:

For more information about VIDIZMO products and services, call the VIDIZMO sales information center at +1 571-969-2180.

To access information using the world wide web, go to: www.vidizmo.com.